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 Communication Skills 

 Dr Henriette Smith. February 2023 

· Life Skills

Communication and Relationships Communication and Relationships The word communication is ageneral word in its meaning. It could take on many roles, depending on the use
and context. It also has many formats as its delivery mechanism. You can listen
to music or watch videos, or you can read a book. Conversations are forms of
communications as well.

Because of the generalaspects of communication, it’s difficult to imagine formulating it into a
skill. But, it is possible, and many colleges offer majors in communication,
which elevates the field. It’s not necessary to study at a four-year college to
enhance your skills of communication. It takes basic knowledge and some
practice.

The biggest skill you canuse to communicate better is to listen. People are not natural listeners as
they are focused on themselves. It’s how we arewired. We will always put ourselves first. Part of that is a survivalmechanism. But, because of our self-serving nature, listening to others is
secondary and requires us to put effort into being better listeners.

To increase your ability tolisten to others, the next time you are speaking with someone, repeat back
everything they say. That may be a littleunnerving to them, at first. But, if they look at you with a bewildered look,
explain that you are just making sure you understood what they said. Once they
get past the awkwardness, they will welcome the exchange.

The next step towards bettercommunication is to use simple language. When you want others to understand
your meaning, you need to make sure everyone will understand the words. People
have different levels of education. Therefore, you want to use the lowest
common denominator when speaking to everyone. You should not view this as a
means of looking down at others. Your goal is to make sure you are understood.
Speaking and writing in basic language is the best way to accomplish this.

You must consider thefeelings of the people with who you're communicating. Even if you are a
manager, barking orders at people is one of the least effective ways. Consider
everyone’s opinions and needs. Keep people engaged in the communication
platform. This way they take ownership in the process. That is a massive
benefit for excellent communication. You will get more out of people when this
happens than merely rattling off commands as if they are robots. There are some
instances, such as the military, where shouting out orders is necessary. But,
these are the exception, not the rule.

 

This post is for informational purposes only. It should not be considered therapy. This blog is only for informational and educational purposes and should not be considered therapy or any form of treatment. We are not able to respond to specific questions or comments about personal situations, appropriate diagnosis or treatment, or otherwise provide any clinical opinions. If you think you need immediate assistance, call your local doctor/psychologist or psychiatrist or the SADAG Mental Health Line on 011 234 4837. If necessary, please phone the Suicide Crisis Line on 0800 567 567 or sms 31393. 

This blog is only for informational and educational purposes and should not be considered therapy or any form of treatment. We are not able to respond to specific questions or comments about personal situations, appropriate diagnosis or treatment, or otherwise provide any clinical opinions. If you think you need immediate assistance, call your local doctor/psychologist or psychiatrist or the SADAG Mental health Line on 011 234 4837. If necessary, please phone the Suicide Crisis Line on 0800 567 567 or sms 31393.